Welcome to our curated vintage-modern fashion destination! Below you’ll find answers to common questions about our unique collections and services.

About Our Brand

Q: What defines Fit Outfits Store’s style?
A: We specialize in vintage-inspired fashion with contemporary comfort, offering carefully curated pieces that blend timeless aesthetics with modern wearability.
Q: Who is your typical customer?
A: Our customers are fashion-conscious individuals aged 20-45 who appreciate unique, quality pieces that stand out from mass-produced fashion. They value both style and sustainability.

Products & Sizing

Q: Do you offer plus sizes?
A: Currently we focus on standard sizing, but many of our knitwear, outerwear, and dresses have flexible fits. Check individual product descriptions for specific measurements.
Q: How do I care for vintage-inspired pieces?
A: Each item comes with care instructions. Generally, we recommend hand washing delicate items like knitwear and using gentle cycles for other pieces to maintain their quality.
Q: Are your jewelry pieces hypoallergenic?
A: Our fashion jewelry contains various metals. If you have sensitivities, we recommend our stainless steel watch collections which are less likely to cause reactions.

Ordering & Account

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Q: Can I modify my order after placing it?
A: Please email [email protected] immediately with your request. We process orders quickly, so changes aren’t guaranteed but we’ll try our best!
Q: How do I create an account?
A: Accounts are automatically created during your first purchase. You can then track orders and save favorites for future shopping.

Shipping & Delivery

Q: What are my shipping options?
A: We offer two eco-conscious choices:
– Standard Shipping ($12.95): 10-15 days via DHL/FedEx
– Free Shipping: 15-25 days via EMS for orders over $50
Q: Do you ship to my country?
A: We ship globally except some Asian countries and remote areas. Enter your address at checkout to confirm availability.
Q: My package seems delayed – what should I do?
A: First check your tracking information. If there’s no movement after 5 business days, email us at [email protected] and we’ll investigate.

Returns & Exchanges

Q: What’s your return policy?
A: We accept returns within 15 days of delivery. Items must be unworn, with tags attached, and in original packaging.
Q: How do I initiate a return?
A: Email [email protected] with your order number and reason for return. We’ll provide instructions and a return authorization.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect, in which case we’ll provide a prepaid label.

Still Have Questions?

Our team is always happy to help! Contact us at [email protected] or visit our website for more information.

Fit Outfits Store
2224 Adonais Way, Buford, US 30518